Effective date: May 17, 2026
Operated by EdgeRim LLC
1. About the Platform
Klusta is a technology marketplace connecting users with property owners. Users can:
- Discover and book short-let accommodations.
- Negotiate rental prices directly with hosts.
- Communicate regarding bookings and access lifestyle services.
2. Eligibility & Accounts
- Age: You must be at least 18 years old.
- Responsibility: Users are responsible for all activities under their account and must keep login credentials secure.
- Accuracy: You must provide truthful and complete registration information.
3. Payments & Cancellations
- Processing: Payments are handled via Klusta or third-party providers.
- Refunds: Eligibility depends on the host's specific policy and the timing of the cancellation.
- Disputes: Klusta reserves the right to investigate disputes and determine refund eligibility.
4. User Conduct
Users are prohibited from:
- Using the platform for unlawful purposes or fraud.
- Harassing other users or circumventing the platform to avoid fees.
- Using bots, scraping tools, or uploading malicious code.
Contact & Support
For questions regarding these terms, contact EdgeRim LLC:
- Website: https://www.klusta.co
- Email: support@klusta.co